additional info

FAQ

Answers to frequently asked questions

  • Where is the venue located?
  • Where do I park?

    Street parking in our neighborhood is relatively easy for Downtown LA. Check the signs, but most meters are free after 6pm. We do not offer valet parking or a customer lot. Rideshare is a great option (especially if you’re going to take advantage of our full bar) and the Metro Little Tokyo / Arts District Station is a 5 min walk away.

  • How can I get tickets to a High Tide show?

    You can purchase tickets online by clicking the BUY TICKETS button on the calendar page on our site.

  • If a show is canceled, where do I get a refund?

    If a show is canceled, refunds are available at point of purchase. You will be refunded automatically if you purchased a ticket through our website.

  • What are my payment options in the venue?

    We accept, Cash, American Express, MasterCard and Visa as well as Apple Pay at our bars. If tickets do not sell out in advance, they will be sold at the door on the night of the show. A limited amount of standby tickets may be made available at the door when the show opens.

  • How old do I have to be to get into the venue?

    21+ and under no circumstances will we make exceptions.

  • My friend and I just started a band, how can I get us a show booked at the High Tide?

    The best way to get a show at the High Tide is to submit a Booking Request on our website. It will be sent to the attention of our Talent Buyer automatically. Booking requests are not accepted via phone or at the venue itself.

    Please include the following in your e-mail:

    • Band Name
    • Links to music (Spotify, Soundcloud, Bandcamp…)
    • Links to social media (Facebook, Twitter)
    • Local show history (When, where, ticket price, and your individual draw)

    Due to the high volume, we will listen to every submission, but may not be able to respond to all booking requests.

  • Does your venue have seats?

    For most events High Tide is a General Admission standing room only venue. There is limited seating on the patio that can be reserved by contacting info@hightidedtla.com and accommodations will be made for anyone medically unable to stand.

  • Do I need to bring ID?

    Yes, currently-valid, government-issued photo ID is required for entry to the venue.

  • Can you scan my tickets off my phone?

    Yes! Just have the brightness turned up full blast to make it easier.

  • What kind of drinks do you have?

    We have a bar with plenty of H20 and soft drinks along with a wide selection of beers (on-tap and bottled), wine and spirits.

  • Can I bring my camera?

    Photo policy varies for different artists and is usually not determined until day of show. You can bring a nonprofessional camera to most shows, and you can inquire about the photo policy at the door. Any camera with a detachable lens will be considered a professional camera and require clearance by the artist in advance.

  • Is smoking allowed inside the Venue?

    Sorry, there is no smoking allowed inside the venue, however smoking is permitted on the outdoor patio.

  • Is there re-entry?

    There is no re-entry to The High Tide and all exits are final, excluding the smoking area.

  • Do you rent your rooms for private events?

    Of course! Please view our Private Events page for more information.

  • Other High Tide Rules

    • No flyers, stickers, or handbills will be allowed in the venue.
    • You will be ejected for throwing ANYTHING.
    • No outside food, beverages, markers, spray paint, weapons (includes pocket knives).
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