Privacy Policy

High Tide (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website, ticketing platforms, events, and marketing channels.

Information We Collect

We may collect personal information including:

• Name
• Email address
• Phone number
• Billing and payment information
• Ticket purchase and event attendance history
• Information submitted through forms, RSVPs, or newsletter signups

We may also automatically collect certain technical information through cookies, analytics tools, and advertising pixels, including:

• IP address
• Browser type
• Device information
• Website activity and interactions

How We Use Your Information

We use your information to:

• Process ticket purchases and event registrations
• Communicate important event updates
• Send newsletters, promotions, and marketing communications
• Improve our events, website, and customer experience
• Measure and improve advertising performance
• Prevent fraud and maintain platform security

Marketing Communications

By purchasing tickets, signing up for newsletters, RSVPs, or submitting forms through our website or event partners, you may opt in to receive marketing communications from High Tide and related event partners.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Ticketing & Third-Party Platforms

We may use third-party platforms and service providers to operate events, process ticket sales, manage communications, analyze customer activity, and improve marketing efforts.

These may include ticketing providers, payment processors, email marketing platforms, analytics providers, and advertising partners.

Analytics & Advertising Tools

We may use tools such as:

• Meta Pixel
• Google Analytics
• TikTok Pixel
• Conversion APIs
• Other analytics and advertising technologies

These tools help us understand audience behavior, improve advertising performance, and provide more relevant event recommendations and promotions.

Sharing of Information

We do not sell your personal information.

We may share limited information with trusted service providers and partners solely for purposes related to operating our business, events, ticketing, communications, analytics, and marketing.

Data Security

We take reasonable measures to help protect your information from unauthorized access, disclosure, or misuse. However, no method of electronic storage or transmission is completely secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly through our website or official communication channels.

Contact

For questions regarding this Privacy Policy or your information, please contact us through our website at:

https://hightidedtla.com

We may update this Privacy Policy periodically. Continued use of our website or services after updates constitutes acceptance of the revised policy.